20 min listen
294: CX Leader Priorities: Embed Customer Insights Into The Business
FromThe CX Cast
ratings:
Length:
20 minutes
Released:
Feb 28, 2023
Format:
Podcast episode
Description
For Forrester’s third CX Priority, VP and Principal Analyst Joana de Quintanilha comes on the Cast to discuss the tools, insights, and metrics you can leverage to drive customer-centric action throughout the entire CX ecosystem.
The post 294 – CX Priorities: Embed Customer Insights Into The Business appeared first on The CX Cast ® by Forrester.
The post 294 – CX Priorities: Embed Customer Insights Into The Business appeared first on The CX Cast ® by Forrester.
Released:
Feb 28, 2023
Format:
Podcast episode
Titles in the series (98)
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