16 min listen
273: Customer Experience At NASA
FromThe CX Cast
ratings:
Length:
26 minutes
Released:
Oct 28, 2021
Format:
Podcast episode
Description
Hearing and enacting customer needs can be challenging in a federal IT environment with specific cybersecurity and privacy regulations, and with a customer base spanning 60,000 employees plus external partners. In this episode, we’re joined by NASA Customer Experience Lead Luis Bares to discuss the role of the CIO organization at NASA, his journey to […]
The post 273: Customer Experience At NASA appeared first on The CX Cast ® by Forrester.
The post 273: Customer Experience At NASA appeared first on The CX Cast ® by Forrester.
Released:
Oct 28, 2021
Format:
Podcast episode
Titles in the series (98)
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