16 min listen
278: Is CX In Europe Different?
FromThe CX Cast
ratings:
Length:
19 minutes
Released:
Dec 2, 2021
Format:
Podcast episode
Description
Forrester VP and Research Director Martin Gill explains how customer preferences in Europe are different than in the US, how European organizations may have different objectives, but CX management best practices remain consistent, globally. To learn more, check out Martin’s blog: European Organizations Are Underinvesting In Customer Experience (public)
The post 278: Is CX In Europe Different? appeared first on The CX Cast ® by Forrester.
The post 278: Is CX In Europe Different? appeared first on The CX Cast ® by Forrester.
Released:
Dec 2, 2021
Format:
Podcast episode
Titles in the series (98)
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