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267: Forrester’s User Experience (UX) Research Team – From Design For Work To Inclusive Design
FromThe CX Cast
267: Forrester’s User Experience (UX) Research Team – From Design For Work To Inclusive Design
FromThe CX Cast
ratings:
Length:
26 minutes
Released:
Aug 26, 2021
Format:
Podcast episode
Description
Forrester’s customer experience (CX) research team, and it’s user experience (UX subteam), covers a variety of topics. In this episode we’re joined by VP, Research Director Ian Jacobs to discuss his expertise in customer service and chatbots, and his UX subteam’s existing and upcoming coverage of a variety of topics, from design for work to […]
The post 267: Forrester’s User Experience (UX) Research Team – From Design For Work To Inclusive Design appeared first on The CX Cast ® by Forrester.
The post 267: Forrester’s User Experience (UX) Research Team – From Design For Work To Inclusive Design appeared first on The CX Cast ® by Forrester.
Released:
Aug 26, 2021
Format:
Podcast episode
Titles in the series (98)
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