Building a software-as-a-service (SaaS) business is a fairly well understood pattern at this point. When the core of the service is a set of machine learning products it introduces a whole new set of challenges. In this episode Dylan Fox shares his experience building Assembly AI as a reliable and affordable option for automatic speech recognition that caters to a developer audience. He discusses the machine learning development and deployment processes that his team relies on, the scalability and performance considerations that deep learning models introduce, and the user experience design that goes into building for a developer audience. This is a fascinating conversation about a unique cross-section of considerations and how Dylan and his team are building an impressive and useful service.