22 min listen
297: CX Leader Priorities: Measure CX Performance And Prove ROI
FromThe CX Cast
ratings:
Length:
21 minutes
Released:
Mar 21, 2023
Format:
Podcast episode
Description
Forrester analysts Maxie Schmidt-Subramanian and Pete Jacques explain how to establish an enterprise-wide CX measurement program to track the success of CX activities and demonstrate the ROI of improving CX.
The post 297 – CX Leader Priorities: Measure CX Performance And Prove ROI appeared first on The CX Cast ® by Forrester.
The post 297 – CX Leader Priorities: Measure CX Performance And Prove ROI appeared first on The CX Cast ® by Forrester.
Released:
Mar 21, 2023
Format:
Podcast episode
Titles in the series (98)
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