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270: Trifacta – Improving Customer ROI

270: Trifacta – Improving Customer ROI

FromThe CX Cast


270: Trifacta – Improving Customer ROI

FromThe CX Cast

ratings:
Length:
29 minutes
Released:
Sep 30, 2021
Format:
Podcast episode

Description

Great customer service helps customers get the most out of your product and services. This requires complex and varied work across internal teams, customer journey touchpoints, and regularly reassessing strategies. In this episode we’re joined by Trifacta’s Chief Customer Officer, Paul Staelin, to discuss how to enable employees and optimize customer interactions to improve their […]
The post 270: Trifacta – Improving Customer ROI appeared first on The CX Cast ® by Forrester.
Released:
Sep 30, 2021
Format:
Podcast episode

Titles in the series (98)

Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.