16 min listen
282: Characteristics Of Culture
FromThe CX Cast
ratings:
Length:
16 minutes
Released:
Jan 31, 2022
Format:
Podcast episode
Description
Angelina describes the frameworks of two different Forrester reports – The Four Characteristics Of Organizational Culture and Make Culture An Agent Of Change. She gives examples of purpose, behavioral norms, rituals, and artifacts so CX and EX leaders can observe their cultures, as well as harness cultural strengths during organizational change.
The post 282: Characteristics Of Culture appeared first on The CX Cast ® by Forrester.
The post 282: Characteristics Of Culture appeared first on The CX Cast ® by Forrester.
Released:
Jan 31, 2022
Format:
Podcast episode
Titles in the series (98)
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