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286: How To Advocate Internally For DEI

286: How To Advocate Internally For DEI

FromThe CX Cast


286: How To Advocate Internally For DEI

FromThe CX Cast

ratings:
Length:
24 minutes
Released:
Apr 5, 2022
Format:
Podcast episode

Description

Forrester researcher Nick Monroe discusses what it means to be an advocate for diversity, equity and inclusion (DEI) practices, whether as a senior leader, or an individual contributor. He draws on his academic research and experience leading company-wide DEI events and discussions. CX Cast producer Wes Patterson joins us.
The post 286: How To Advocate Internally For DEI appeared first on The CX Cast ® by Forrester.
Released:
Apr 5, 2022
Format:
Podcast episode

Titles in the series (98)

Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.