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288: The Green Consumer Paradox

288: The Green Consumer Paradox

FromThe CX Cast


288: The Green Consumer Paradox

FromThe CX Cast

ratings:
Length:
22 minutes
Released:
Jun 7, 2022
Format:
Podcast episode

Description

Consumers, and European consumers in particular, increasingly expect brands to protect the environment. In fact, there’s no “one size fits all” approach when it comes to green consumers. This podcast with VP, Principal Analyst Thomas Husson helps teams understand the different attitudes and behaviors of green consumers around the globe in order to better engage […]
The post 288: The Green Consumer Paradox appeared first on The CX Cast ® by Forrester.
Released:
Jun 7, 2022
Format:
Podcast episode

Titles in the series (98)

Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.