16 min listen
305: Customer Obsession Matters For CX Quality
FromThe CX Cast
ratings:
Length:
21 minutes
Released:
May 16, 2023
Format:
Podcast episode
Description
How can companies be truly customer obsessed? And what impact can that have on customer experience, ROI, and beyond? VP and Principal Analyst Shar VanBoskirk joins for a thorough examination into the concept and practice of customer obsession.
The post Customer Obsession Matters For CX Quality appeared first on The CX Cast ® by Forrester.
The post Customer Obsession Matters For CX Quality appeared first on The CX Cast ® by Forrester.
Released:
May 16, 2023
Format:
Podcast episode
Titles in the series (98)
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