20 min listen
Retail Restructuring & Rise of Entrepreneurship - w/ Sham Aziz (Thecxway)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Retail Restructuring & Rise of Entrepreneurship - w/ Sham Aziz (Thecxway)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
38 minutes
Released:
Apr 30, 2024
Format:
Podcast episode
Description
Sham Aziz is the founder of Thecxway, a customer service consultancy. In this episode, we dive into the beginnings of his brand, the benefits of consultancies & Sham’s 100 interviews. We also discuss the rise of redundancies, brands disappearing & how department shrinks can effect companies for years to come. How important is the in-store experience in retail? When should you buy online, and when should you not? Find out more in this episode!
Connect with Sham - https://www.linkedin.com/in/shamasaziz/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
ACF Technologies is the global leader in customer experience software solutions. Their tailored services range from appointment booking to queue management to event scheduling, and everything in-between. ACF help the world's biggest organisations supercharge their customers' experiences.
Connect with Sham - https://www.linkedin.com/in/shamasaziz/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
ACF Technologies is the global leader in customer experience software solutions. Their tailored services range from appointment booking to queue management to event scheduling, and everything in-between. ACF help the world's biggest organisations supercharge their customers' experiences.
Released:
Apr 30, 2024
Format:
Podcast episode
Titles in the series (100)
The placement experience at ACF Technologies: In this special episode, Louis and Greg talk about their experiences on placement, and outline the benefits of working with a small and agile organisation. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success