20 min listen
Retail Banking Challenges part 2 - Optimising Multiple Channels
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Retail Banking Challenges part 2 - Optimising Multiple Channels
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
20 minutes
Released:
Nov 18, 2019
Format:
Podcast episode
Description
Episode 3 - Part 2 of Retail banking mini series. In this episode Adam, Greg and Louis discuss current challenges surrounding the optimisation of multiple communication channels & improving a branches interaction management.
Released:
Nov 18, 2019
Format:
Podcast episode
Titles in the series (100)
The placement experience at ACF Technologies: In this special episode, Louis and Greg talk about their experiences on placement, and outline the benefits of working with a small and agile organisation. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success