Annie Mamigonians is a consultant that aims to deliver optimal customer experience to her clients using the expertise she developed throughout her engineering, pharmaceutical and financial services career. In this episode, we look at how continuous improvement and lean principles can be applied to the banking industry. 
For a premium podcasting experience, why not check out our YouTube channel for a wider range of content?
Join us on LinkedIn - https://www.linkedin.com/company/cx-i...
Connect with Annie - https://www.linkedin.com/in/annie-mam/
Find all things CXI here - https://cxinsider.com/
Subscribe for more content from the UK's leading customer experience podcast -   
 / @cxinsiderpodcast  
Huge thank you to our sponsor! https://www.acftechnologies.com/