46 min listen
How can telecoms optimise the retail experience?
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
How can telecoms optimise the retail experience?
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
18 minutes
Released:
Mar 11, 2020
Format:
Podcast episode
Description
In this episode, the team discuss how telecom could improve their retail experience with effective customer flow management, and experiential store transformation.
Released:
Mar 11, 2020
Format:
Podcast episode
Titles in the series (100)
Introduction - Omnichannel Appointment Booking Fundamentals: Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry. In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implicati... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success