46 min listen
Introduction - Omnichannel Appointment Booking Fundamentals
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Introduction - Omnichannel Appointment Booking Fundamentals
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
46 minutes
Released:
Oct 4, 2019
Format:
Podcast episode
Description
Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry.
In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implications of not considering your customers experience from an Omnichannel perspective.
Follow/Subscribe for more valuable and engaging content.
In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implications of not considering your customers experience from an Omnichannel perspective.
Follow/Subscribe for more valuable and engaging content.
Released:
Oct 4, 2019
Format:
Podcast episode
Titles in the series (100)
Introduction - Omnichannel Appointment Booking Fundamentals: Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry. In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implicati... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success