20 min listen
Preparing Customer Service for the Holiday Season - w/ Ty Givens (CX Collective)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Preparing Customer Service for the Holiday Season - w/ Ty Givens (CX Collective)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
41 minutes
Released:
Nov 6, 2023
Format:
Podcast episode
Description
Ty Givens is the founder and CEO of the CX Collective, a company providing implementation advice and services for building and scaling customer experience operations. She is here to tell us about how companies can prepare for holiday seasons. In this episode, we will look at the usage of chatbots and AI when handling retail, as well as the journey Ty has gone through with CX Collective and examples of projects she has worked on!
Content Connect with Ty - https://www.linkedin.com/in/tybryantgivens/
For a premium podcasting experience, why not check out our YouTube channel with a wider range of content?
YouTube - https://youtu.be/KMO-WpMxH0s?si=0MQ9gjm4YQP9XU32
Become a CX Insider - https://www.linkedin.com/company/cx-insider
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/
Content Connect with Ty - https://www.linkedin.com/in/tybryantgivens/
For a premium podcasting experience, why not check out our YouTube channel with a wider range of content?
YouTube - https://youtu.be/KMO-WpMxH0s?si=0MQ9gjm4YQP9XU32
Become a CX Insider - https://www.linkedin.com/company/cx-insider
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/
Released:
Nov 6, 2023
Format:
Podcast episode
Titles in the series (100)
The placement experience at ACF Technologies: In this special episode, Louis and Greg talk about their experiences on placement, and outline the benefits of working with a small and agile organisation. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success