46 min listen
Emotion Design for Blended Experiences, With Yasmin Borain
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Emotion Design for Blended Experiences, With Yasmin Borain
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
29 minutes
Released:
Dec 5, 2022
Format:
Podcast episode
Description
Tribal Worldwide is a brand experience agency, specialising in creating the Total Experience for its clients by incorporating the six key pillars of CX. As their Chief Experience Officer, Yasmin Borain is highly passionate about emotion design and studying human behaviour to build blended customer experiences and shape the future of retail.
Join us in the final episode of 2022, as Adam and Valentina talk to Yasmin about emotion design and how it can power blended experiences. We'll be hibernating over the holiday period, charging up to make 2023 our best year yet!
Connect with Yasmin - https://www.linkedin.com/in/yasminborain/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Join us in the final episode of 2022, as Adam and Valentina talk to Yasmin about emotion design and how it can power blended experiences. We'll be hibernating over the holiday period, charging up to make 2023 our best year yet!
Connect with Yasmin - https://www.linkedin.com/in/yasminborain/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Released:
Dec 5, 2022
Format:
Podcast episode
Titles in the series (100)
Introduction - Omnichannel Appointment Booking Fundamentals: Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry. In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implicati... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success