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    Vit Horky - Customer Service In The Transhuman Age

    Vit Horky - Customer Service In The Transhuman Age

    FromCX Files

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    Vit Horky - Customer Service In The Transhuman Age

    FromCX Files

    ratings:
    Length:
    14 minutes
    Released:
    Jan 18, 2019
    Format:
    Podcast episode

    Description

    Vit Horky is the co-founder and CEO of Brand Embassy, based in Prague. Brand Embassy is focused on helping companies move to digital customer service. He recently published a book titled 'Customer Service in the Transhuman Age' and this podcast is focused on learning more about the book... Where is CX going in 2019 - and beyond? www.brandembassy.com https://hubs.ly/H0g5tND0 www.linkedin.com/in/vithorky
    Released:
    Jan 18, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.