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    Loren Moss, Unido Digital - Demographics and CX Channels

    Loren Moss, Unido Digital - Demographics and CX Channels

    FromCX Files

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    Loren Moss, Unido Digital - Demographics and CX Channels

    FromCX Files

    ratings:
    Length:
    20 minutes
    Released:
    Jan 25, 2019
    Format:
    Podcast episode

    Description

    Loren Moss is the founder of Unido Digital, based in Medellín, Colombia. He is a CX analyst with expert knowledge of FinTech and Intelligent Automation. In this interview, Loren and I spoke about CX channels and their connection to customer demographics. http://www.unidodigital.com/ https://www.linkedin.com/in/lorenmoss/
    Released:
    Jan 25, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.