Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

Atul Vashistha - Neo Group - Third Party Outsourcing Risk And CX

Atul Vashistha - Neo Group - Third Party Outsourcing Risk And CX

FromCX Files


Atul Vashistha - Neo Group - Third Party Outsourcing Risk And CX

FromCX Files

ratings:
Length:
10 minutes
Released:
Feb 15, 2019
Format:
Podcast episode

Description

Atul Vashistha, is the Chairman and CEO of Neo Group. Neo Group was founded in 1999 and is a US-based consulting and advisory firm focused on global services and sourcing. Atul has written three books about globalisation and sourcing and he is on the US Department of Defense Business Board - an advisory body that provides the US government with private sector expertise. In the podcast Atul talks about managing the risk of working with other companies who deliver services to your customers. http://www.neogroup.com/ https://www.linkedin.com/in/atulvashistha/
Released:
Feb 15, 2019
Format:
Podcast episode

Titles in the series (100)

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.