10 min listen
Mike Havard - Ember Group
FromCX Files
ratings:
Length:
16 minutes
Released:
Feb 22, 2019
Format:
Podcast episode
Description
Mike Havard is Director of Ember Group. Ember Group is a customer engagement and CX professional service business based in the UK. Mike talked about how brands can become service champions and how Brexit is affecting CX in the UK. Mike was on the coast near Vancouver, Canada during this recording therefore you may hear gulls! www.embergroup.co.uk www.linkedin.com/in/mike-havard-5913401 http://knowledge-executive.com/cxoutsourcers
Released:
Feb 22, 2019
Format:
Podcast episode
Titles in the series (100)
Atul Vashistha - Neo Group - Third Party Outsourcing Risk And CX: Atul Vashistha, is the Chairman and CEO of Neo Group. Neo Group was founded in 1999 and is a US-based consulting and advisory firm focused on global services and sourcing. Atul has written three books about globalisation and sourcing and he is on the... by CX Files