10 min listen
Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA
FromCX Files
Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA
FromCX Files
ratings:
Length:
20 minutes
Released:
Apr 25, 2024
Format:
Podcast episode
Description
Alex Muñoz is CEO of the Hispanic Media Center in San Diego, CA. He is focused on advertising and marketing for the hispanic community in the USA. Alex talked to Mark Hillary about the importance of understanding the complex nature of the hispanic community in the US and not just assuming there is a broad need for an "English" customer experience and another in "Spanish"... Alex will be talking about this in more detail at the CX Outsourcers conference in Atlanta on May 1/2. This conversation is a short preview where Alex talks about his forthcoming talk with the CX Files... https://www.linkedin.com/in/alex-munoz-media-sales/ https://hispanicmediacenter.com/ https://cxoutsourcers.com/
Released:
Apr 25, 2024
Format:
Podcast episode
Titles in the series (100)
Atul Vashistha - Neo Group - Third Party Outsourcing Risk And CX: Atul Vashistha, is the Chairman and CEO of Neo Group. Neo Group was founded in 1999 and is a US-based consulting and advisory firm focused on global services and sourcing. Atul has written three books about globalisation and sourcing and he is on the... by CX Files