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    Chris Gillen - A Closer Look - CX With AI And Humans Working Together

    Chris Gillen - A Closer Look - CX With AI And Humans Working Together

    FromCX Files

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    Chris Gillen - A Closer Look - CX With AI And Humans Working Together

    FromCX Files

    ratings:
    Length:
    14 minutes
    Released:
    Apr 29, 2024
    Format:
    Podcast episode

    Description

    Chris Gillen is the CEO of A Closer Look. He is based very close to Atlanta, GA, so the CX Outsourcers conference is a local event for him. In this conversation he gave Mark Hillary a preview of his CXO keynote speech on CX and AI and keeping humans in the loop https://www.linkedin.com/in/chrisgillen/ https://a-closer-look.com/ https://cxoutsourcers.com/    
    Released:
    Apr 29, 2024
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.