Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    Wendy Shlensky - HGS - CXOutsourcers and BPO in 2019

    Wendy Shlensky - HGS - CXOutsourcers and BPO in 2019

    FromCX Files

    Start listeningView podcast show

    Wendy Shlensky - HGS - CXOutsourcers and BPO in 2019

    FromCX Files

    ratings:
    Length:
    13 minutes
    Released:
    Apr 12, 2019
    Format:
    Podcast episode

    Description

    Wendy Shlensky is the Global Head of PR and AR at Hinduja Global Services (HGS), based in New York. Wendy was a speaker at the recent CXOutsourcers event in Windsor, UK, so I called to catch up on her conference takeaways and views on the future for BPO and CX in 2019. https://www.linkedin.com/in/wendyshlensky/ https://www.teamhgs.com/ https://knowledge-executive.com/cxoutsourcers/
    Released:
    Apr 12, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.