18 min listen
EV Innovations and the Merge of Physical & Digital CX - w/ Chris Warwick (Electromin)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
EV Innovations and the Merge of Physical & Digital CX - w/ Chris Warwick (Electromin)
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
32 minutes
Released:
Mar 5, 2024
Format:
Podcast episode
Description
Chris Warwick is the Customer Experience & Development General Manager at Electromin. In this episode, we dive into the importance of caring for your customers in the automobile industry, as well as the risks of being a new entrant in the EV world. Why does Chris recruit employees outside of the industry? What are the challenges to being an electric vehicle company in a petrol-led country? Find out more in this episode!
Connect with Chris - https://www.linkedin.com/in/chris-warwick-a2a7a5a/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/
Connect with Chris - https://www.linkedin.com/in/chris-warwick-a2a7a5a/
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor! - https://www.acftechnologies.com/
Released:
Mar 5, 2024
Format:
Podcast episode
Titles in the series (100)
Is the retail experience changing?: In this episode, Greg, Simon, Adam and Louis (plus our special guest Chewy) explore some good and bad experiences in retail and how can retailers can begin to solve these problems. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success