46 min listen
How can the test drive experience be improved?
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
How can the test drive experience be improved?
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
9 minutes
Released:
Mar 20, 2020
Format:
Podcast episode
Description
In this episode, Adam Greg and myself deconstruct the traditional test drive process, and begin discussing how it could be optimised to maximise sales, with the modern day customer.
Released:
Mar 20, 2020
Format:
Podcast episode
Titles in the series (100)
Introduction - Omnichannel Appointment Booking Fundamentals: Welcome to CXC, where we discuss hot topics, ideas and interesting developments in the customer experience management industry. In our first episode - Greg, Simon, Lee and Andy explore the fundamentals surrounding appointment booking, and the implicati... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success