20 min listen
Henriette Paus (DNB): How Norwegian Banks Are Breaking New Ground
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
Henriette Paus (DNB): How Norwegian Banks Are Breaking New Ground
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
30 minutes
Released:
May 22, 2023
Format:
Podcast episode
Description
DNB is the largest bank in Norway, with over 2 billion USD in revenue last year. As their Head of Digital Customer Experience, Henriette Paus knows exactly how to modernise the customer journey for the digital age, and how to satisfy a rapidly changing market. In this episode, she shows us.
Watch on YouTube - https://www.youtube.com/@cxinsiderpodcast
Connect with Napo - https://www.linkedin.com/in/henriettepaus
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor - https://www.acftechnologies.com
Watch on YouTube - https://www.youtube.com/@cxinsiderpodcast
Connect with Napo - https://www.linkedin.com/in/henriettepaus
Become a CX Insider - https://www.linkedin.com/company/cx-insider/
Check out our website - https://cxinsider.com/
Thank you to our sponsor - https://www.acftechnologies.com
Released:
May 22, 2023
Format:
Podcast episode
Titles in the series (100)
The placement experience at ACF Technologies: In this special episode, Louis and Greg talk about their experiences on placement, and outline the benefits of working with a small and agile organisation. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success