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342: What CX Leaders Need To Know About RevOps

342: What CX Leaders Need To Know About RevOps

FromThe CX Cast


342: What CX Leaders Need To Know About RevOps

FromThe CX Cast

ratings:
Length:
15 minutes
Released:
Feb 13, 2024
Format:
Podcast episode

Description

Revenue operations teams and CX teams have overlapping interests when it comes to understanding the customer and improving the buying experience. Principal Analyst Anthony McPartlin gives us an initial overview of RevOps, revealing some exciting opportunities for both functions to be stronger together.
Released:
Feb 13, 2024
Format:
Podcast episode

Titles in the series (98)

Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.