11 min listen
Get Your Clients To Fall In Love With Your Customer Experience
Get Your Clients To Fall In Love With Your Customer Experience
ratings:
Length:
12 minutes
Released:
Jul 24, 2023
Format:
Podcast episode
Description
You need to exceed customer expectations when it comes to the customer experience. It's not just about providing excellent customer service; it's about creating an all-encompassing and visceral experience that appeals to all senses, fosters deep connections among the group, and keeps clients coming back. Today, I am sharing the behind-the-scenes process of how we go above and beyond to provide exceptional in-person client experiences for our Roundtables and the Elite Mastermind. I walk you through how to make strategic investments in high-quality venues, dining experiences, and additional perks, go the extra mile, and prioritize the customer experience. IN THIS EPISODE, WE TALK ABOUT: - How to go the extra mile for your customer’s experience - Tips for building a conscious budget for your client experiences - Why investing in customer experience is so important - The small details that will have clients returning again and again RESOURCES - Text ROUNDTABLE to 310-421-0416 to get information on our next roundtable event CONNECT WITH CHRIS Follow me: @chriswharder Visit my website: chrisharder.me Learn more about frello, my peer-to-peer lending app: frelloapp.com Follow frello: @frello_app
Released:
Jul 24, 2023
Format:
Podcast episode
Titles in the series (100)
19: How To CONTROL Your OWN ECONOMY: “Your economy is YOUR economy.” How you live, how you run your business and/or behave as an employee, what you spend and what your savings habits are – that’s all up to you. It’s in your hands…literally. I repeat, “Your economy is YOUR... by The Chris Harder Show