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    The Lifecycle and legacy of a Chief Customer Officer - with Stephen Ingledew - CB63

    The Lifecycle and legacy of a Chief Customer Officer - with Stephen Ingledew - CB63

    FromThe Chief Customer Officer Human Duct Tape Show

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    The Lifecycle and legacy of a Chief Customer Officer - with Stephen Ingledew - CB63

    FromThe Chief Customer Officer Human Duct Tape Show

    ratings:
    Length:
    39 minutes
    Released:
    Aug 8, 2017
    Format:
    Podcast episode

    Description

    Stephen Ingledew has held the customer experience leadership role multiple times.  And is now determining his next CX role, maturing his previous role and work so that it is ready to run by the leaders whom he developed.  In our conversation we discuss how Stephen developed his skills, and his path to continue to improve the financial services industry - leaving a legacy of improvement.
    Released:
    Aug 8, 2017
    Format:
    Podcast episode

    Titles in the series (100)

    Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.