27 min listen
Chief Customer Role in the Hospitality Industry, with Mark Weinstein - CB23
Chief Customer Role in the Hospitality Industry, with Mark Weinstein - CB23
ratings:
Length:
30 minutes
Released:
Oct 11, 2016
Format:
Podcast episode
Description
Mark Weinstein is the Senior Vice President of Customer Engagement, Loyalty and Partnerships for Hilton Worldwide. Like many customer experience executives, he searched for a career path that matched his skills and passion for helping customers comprehensively across the business. We discussed his multiple roles at Hilton International, which I found most interesting. He began with running Hilton Honors, which gave him a footing operationally in delivery of value for the organization.
Released:
Oct 11, 2016
Format:
Podcast episode
Titles in the series (100)
How General Motors is Embedding Customer Experience, with Dave Mingle - CB013: Using customer experience to change the automotive business. by The Chief Customer Officer Human Duct Tape Show