27 min listen
A 4-Step Plan For New Chief Customer Officers, With Donna Peeples - CB29
A 4-Step Plan For New Chief Customer Officers, With Donna Peeples - CB29
ratings:
Length:
34 minutes
Released:
Nov 29, 2016
Format:
Podcast episode
Description
This is Donna Peeple’s second time in the Chief Customer Officer role, having held the role previously at AIG. Her role now as CCO at Pypestream is with a much smaller company, in start up mode...but according to Donnna the path for her is the same, regardless of the size of the company. The only variables she says are the scale of the work, and the legacy and culture of a larger established company that often makes the work more challenging to navigate.
Released:
Nov 29, 2016
Format:
Podcast episode
Titles in the series (100)
How General Motors is Embedding Customer Experience, with Dave Mingle - CB013: Using customer experience to change the automotive business. by The Chief Customer Officer Human Duct Tape Show