27 min listen
What I Know: You MUST Do the Customer Math
What I Know: You MUST Do the Customer Math
ratings:
Length:
10 minutes
Released:
Aug 18, 2022
Format:
Podcast episode
Description
Doing customer math rallies your team not only to ask, “Did we earn more customers than we lost?” But it pushes everybody to care about the why. Find out why in this video.
Released:
Aug 18, 2022
Format:
Podcast episode
Titles in the series (100)
How General Motors is Embedding Customer Experience, with Dave Mingle - CB013: Using customer experience to change the automotive business. by The Chief Customer Officer Human Duct Tape Show