What Is the Need for a Success Plan in Customer Success?It is just as important to have a success plan for customer satisfaction and delivering success to your customers.Having a customer success plan in place, to prove value to your customers, alleviate their fears, and boost your company's revenue, is essential.“Customer Success Planning is about doing the research on your customer and doing the research on the industry of your customer.” - Violaine YziquelIn this podcast episode with Violaine Yziquel, Director of Customer Success at Slack, discussed another burning topic in the Customer Success community: optimizing your Success Planning process.Now, are you ready to make the change and start to develop your Customer Success Plan with your customers? ◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: How to Develop an Effective 90-Day Customer Success Planhttps://www.csmpractice.com/how-to-develop-an-effective-and-impactful-90-day-plan/? Video: SUCCESS PLANS, Tips, and Best Practices for CShttps://www.youtube.com/watch?v=JzkBxTYit1A&t=0s? Video: How to create SUCCESS PLANS that don't SUCKhttps://www.youtube.com/watch?v=hB8VBShsG8I⏬ Download : Violaine's FREE Success Plan templatehttps://csmpractice.lpages.co/free-success-plan-template/◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!