What is the 70-20-10 framework and how can business executives leverage it for organizational growth and optimization? Tomer Laks, CEO & Founder of Kapability Group, offers a roadmap for profound organizational transformation in this episode!Key Highlights:? Explore how the 70-20-10 framework enhances change management, communication, transparency, and innovation within organizations.? Discover real-world applications and success stories from industry giants like IBM, Netflix, Google, and Coca-Cola.? Gain insights into the five critical stages of idea development, from inception to full implementation, fostering continuous improvement.? Learn practical methods for executives to assess and leverage the potential of this framework within their departments for optimal results.ABOUT OUR GUESTTomer Laks is the CEO and Founder of Kapability Group, known for his extensive international experience in leading business operations across multiple sectors. His career includes executive roles at prominent companies globally and a focus on strategic growth and optimization. Laks is recognized for fostering a collaborative corporate culture and achieving exceptional business outcomes.? Connect with Tomer via LinkedIn: https://www.linkedin.com/in/tomer-laks-19bb141/Watch on YouTube!◾️◽️◾️◽️◾️◽️◾️◽️Additional Resources:? Read: CS KPIs Every High Touch Saas Company Should Trackhttps://www.csmpractice.com/4-customer-success-kpis-every-high-touch-saas-company-should-track/? Watch: Customer Success KPIs That Matter Mosthttps://www.youtube.com/watch?v=32Y1yjBryiA&list=PLczwK1eIN4nAwMfXlehUwEJmEzs5GG3OZ&index=8? Watch: Qualities of a Customer Success Leaderhttps://www.youtube.com/watch?v=X5iSmKEKDbc◾️◽️◾️◽️◾️◽️◾️◽️ Whenever you’re ready, here are three ways to build, optimize, or scale your Customer Success practice:1. Enhance Your Customer Success Approach — Grab a free copy of our Customer Success templates and infographics to streamline your strategies. Click Here2. Join Our YouTube Community — Explore Customer Success insights and strategies with industry experts. Learn from professionals about optimizing partner relationships in the tech sector. Click Here 3. Work With Our Team Privately — If you are an executive working for a tech company, and you would like to work with our team to take your go-to-market growth strategy from ordinary to extraordinary using customer success methodologies … Just submit the 'Contact Us' form … let us know what are the key challenges you have working with clients, what you’d like us to work on together, and we’ll send you more details. Click Here ◾️◽️◾️◽️◾️◽️◾️◽️ ? Visit our Website - CSM Practice? Sign up for our Newsletter