Switching from a non-profit job to an entirely different industry can be a daunting task, but Liron Kreitman, the Senior Client Success Manager at Abrigo, has successfully made the transition. Liron's journey from a fundraising director in the non-profit sector to her current role as a Customer Success Manager at a software company is inspiring. She delves into the challenges she faced when making the transition, including learning a new industry, adapting to new work processes and systems, and building new relationships with customers.In this podcast episode, Liron shares her personal experience and insights on what to consider when moving to a customer success role. She also shares some tips for individuals looking to transition into a new industry and how to make that career switch successful.This episode discussed the following highlights:◾️ Critical skills and experience required to succeed◾️ Some insights into the customer success role ◾️ Key factors one should consider before deciding to take the plunge◾️ Some Tips when making the career move◾️ Challenges that new customer success managers may face when entering the industry◾️ Strategies for overcoming these challengesIn summary, this podcast provides a wealth of information and practical tips for those looking to transition into customer success. Liron's personal experience, insights, and recommendations will serve as a guide to help individuals successfully navigate the challenges of making a career transition.Listen to the full episode now!◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: 3 Interview Tips for Hiring Customer Success Managershttps://www.csmpractice.com/3-interview-tips-for-hiring-customer-success-managers/? Video: Time for Career Change? How to transition from Account Manager to Customer Success Manager!https://youtu.be/EMUQdv5-d6U?  Video: Hiring Hacks: How to better evaluate your candidates for a Customer Success Manager positionhttps://youtu.be/yvkihrENs28? Video: Hiring a First-Time Customer Success Managerhttps://youtu.be/-dOY0FYqjpY⏬  Infographic: Four Key CSM Role Profiles you want to hire for!https://www.csmpractice.com/hiring ⏬  Infographic:The 10 Skills of Highly Effective CSMshttps://www.csmpractice.com/job-skills⏬ List: Recommended CSM Recruiters Listhttps://csmpractice.lpages.co/recruiters/◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!