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How to Develop a QUARTERLY BUSINESS REVIEW (QBR)

How to Develop a QUARTERLY BUSINESS REVIEW (QBR)

FromCSM Practice - The Customer Success Podcast


How to Develop a QUARTERLY BUSINESS REVIEW (QBR)

FromCSM Practice - The Customer Success Podcast

ratings:
Length:
20 minutes
Released:
Sep 9, 2022
Format:
Podcast episode

Description

Learn more about how to develop a Quarterly Business Review (QBR) for Customer Success Executives and effectively demonstrate and maximize value to clients during QBRs. Listen as Irit Eizips, CEO of CSM Practice and Chad Horenfeldt, Director of Customer Success at Kustomer discuss in-depth some Quarterly Business Review (QBRs) Best practices and ways to drive more value for clients.How can CSM Practice Help!Do you need help in creating effective QBRs for different types of customer accounts in your company? Contact us to learn how you can protect your revenues from your existing customer base as well as drive expansion of value for and from your customer.◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️Additional Resources? Blog: Quarterly Business Review Best Practiceshttps://www.csmpractice.com/quarterly-business-review-best-practices/? Blog: QBR: 5 Rookie Mistakes You Should Avoidhttps://www.csmpractice.com/qbr-5-rookie-mistakes-you-should-avoid/? Video: Hiring the right customer success managershttps://youtu.be/yvkihrENs28◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Sep 9, 2022
Format:
Podcast episode

Titles in the series (82)

Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!