22 min listen
How to Develop a QUARTERLY BUSINESS REVIEW (QBR)
How to Develop a QUARTERLY BUSINESS REVIEW (QBR)
ratings:
Length:
20 minutes
Released:
Sep 9, 2022
Format:
Podcast episode
Description
Learn more about how to develop a Quarterly Business Review (QBR) for Customer Success Executives and effectively demonstrate and maximize value to clients during QBRs. Listen as Irit Eizips, CEO of CSM Practice and Chad Horenfeldt, Director of Customer Success at Kustomer discuss in-depth some Quarterly Business Review (QBRs) Best practices and ways to drive more value for clients.How can CSM Practice Help!Do you need help in creating effective QBRs for different types of customer accounts in your company? Contact us to learn how you can protect your revenues from your existing customer base as well as drive expansion of value for and from your customer.◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️Additional Resources? Blog: Quarterly Business Review Best Practiceshttps://www.csmpractice.com/quarterly-business-review-best-practices/? Blog: QBR: 5 Rookie Mistakes You Should Avoidhttps://www.csmpractice.com/qbr-5-rookie-mistakes-you-should-avoid/? Video: Hiring the right customer success managershttps://youtu.be/yvkihrENs28◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Sep 9, 2022
Format:
Podcast episode
Titles in the series (82)
Why Active Listening is important by CSM Practice - The Customer Success Podcast