15 min listen
How to Use HUBSPOT for CUSTOMER SUCCESS
How to Use HUBSPOT for CUSTOMER SUCCESS
ratings:
Length:
15 minutes
Released:
Oct 21, 2022
Format:
Podcast episode
Description
Investing in Customer Success Software like HubSpot can be one of the most remarkable decisions you make in your customer success journey. Companies use Customer Success Software to streamline customer success operations, foster relationships with customers, monitor key performance indicators, and identify potential issues and opportunities. Currently, HubSpot is one of the most preferred software in Customer Success as it provides high-level automation and personalization opportunities that enable customer success teams to effectively engage with customers.HubSpot is also one of the most frequently used CRM software that helps in monitoring leads and their current statuses, automating workflows, creating templates, and managing and summarizing meetings. In this episode, Hadas Rahamim, Head of Customer Success and Business Operations at Exceed.ai, discusses the advantage of using HubSpot as a Customer Success Management Platform. Hadas created a HubSpot pipeline for each stage of the customer journey in order to achieve visibility and transparency for herself and their executives. HubSpot, according to Hadas, provides the opportunity to define what is required, as well as the regional automation you would like to put in place.How can you fully leverage HubSpot for Customer Success? What are the advantages of utilizing HubSpot? Listen to the full episode and find out! ◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️ Additional Resources? Blog: How to Implement Customer Success Softwarehttps://www.csmpractice.com/how-to-implement-customer-success-software/? Video: Scaling Customer Success with PRODUCTIVITY TOOLShttps://www.youtube.com/watch?v=aAu055G0oUA? Video: Customer Success SOFTWARE IMPLEMENTATION Best Practiceshttps://www.youtube.com/watch?v=3qMqOdtwGwg⏬ Download : Customer Success Technology Assessmenthttps://csmpractice.leadpages.co/csm-systems/⏬ Download: FREE SLIDES - How to Use HubSpot as a Customer Success Software?https://csmpractice.lpages.co/hubspot-customer-success-software/◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Oct 21, 2022
Format:
Podcast episode
Titles in the series (81)
How to Use HUBSPOT for CUSTOMER SUCCESS by CSM Practice - The Customer Success Podcast