33 min listen
Want to be CUSTOMER-CENTRIC?
Want to be CUSTOMER-CENTRIC?
ratings:
Length:
19 minutes
Released:
Mar 31, 2023
Format:
Podcast episode
Description
In this podcast episode, Jason Noble, VP Global Customer Success at Vinli, shares his expertise on how organizations can become more customer-centric and ensure that clients are always a top priority in all company processes, operations, philosophy, and mission.Jason explains the importance of a customer-centric strategy in creating a positive customer experience for optimal customer satisfaction. He also addresses common questions such as:What customer centricity is?What are the typical issues non-customer-centric companies face, and How to overcome the challenges in implementing a customer-centricity strategy.If you're wondering how your organization can become more customer-centric, this episode is a must-lisen. Learn from Jason's experience and expertise in moving companies towards a customer-centric approach. Don't miss out on the valuable insights and tips shared in this episode!◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: Becoming a Customer-Centric Organizationhttps://www.csmpractice.com/becoming-a-customer-centric-organization/? Video: How to Be a Customer-Centric Organizationhttp://bitly.ws/cUAA? Video: Becoming a customer-centric organization: The roadmap [Webinar]http://bitly.ws/cUB8? Podcast: The Jasons Take on... Designing & Implementing Customer Success Strategies In Complex Organizations featuring Irit Eizips:https://bit.ly/3LsRchv◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Mar 31, 2023
Format:
Podcast episode
Titles in the series (82)
How to DEVELOP a CUSTOMER SUCCESS STRATEGY by CSM Practice - The Customer Success Podcast