13 min listen
How to Capture BUSINESS OUTCOMES during a QBR
How to Capture BUSINESS OUTCOMES during a QBR
ratings:
Length:
34 minutes
Released:
Oct 28, 2022
Format:
Podcast episode
Description
Are you passionate about driving a big impact and maximizing value?! To help you effectively manage desired business outcome discussions with your clients, you have to first develop a prescribed framework. Typically, companies' business needs or focus change every year, so it is advisable to ask them what has changed during a QBR and bring up possible use cases. Some of the topics discussed are:Effective perceived value conversations Frequency of QBRsThe right frameworkThe right time to plant seedsThree ways to slice and dice use cases and customer presentationThe business processesUse case by customer attributes, by industry, or by sizeA maturity scoring modelWhat to present during a QBRPrioritize proper business outcomesListen to this podcast episode to learn how you can maximize value for you and your customers without leaving money on the table.◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: Quarterly Business Review Best Practiceshttps://www.csmpractice.com/quarterly-business-review-best-practices/? Blog: QBR: 5 Rookie Mistakes You Should Avoidhttps://www.csmpractice.com/qbr-5-rookie-mistakes-you-should-avoid/? Video: How to Develop a QUARTERLY BUSINESS REVIEW (QBR) https://youtu.be/3vn-5j2phrE?t=394 ⏬ Download: FREE Quarterly Business Review (QBR) Templatehttps://www.csmpractice.com/qbr-template⏬ Download: Your very own QBR Cheat Sheethttps://www.csmpractice.com/infographic-qbr-essential-guide/⏬ Download: The Ultimate Step-by-Step Guide for Developing a Prescribed Approach to Capturing your Client's Business Outcomeshttps://www.csmpractice.com/6-steps-business-outcomes◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Oct 28, 2022
Format:
Podcast episode
Titles in the series (80)
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