In this podcast episode, Richard Harris shares some valuable insights on the essential sales skills that can help boost the success of customer success teams. As a customer success manager, it's crucial to have a solid understanding of these skills to ensure your team's effectiveness in driving customer satisfaction and loyalty.During this session, you'll learn:How sales skills can be applied to customer successWhat sales skills are relevant to customer success managersWhen would be the best time to have sales training for your customer success teamSo, if you're looking to enhance your customer success skills and take your team's performance to the next level, this episode is a must-listen. Tune in to the full episode and discover the secrets to delivering exceptional customer experiences through the power of sales skills.◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: Importance of Customer Communication for Customer Successhttps://www.csmpractice.com/customer-communication-for-customer-success? Blog: Expansion Selling: A Proactive Data-Driven Strategy Frameworkhttps://www.csmpractice.com/expansion-selling-a-proactive-data-driven-strategy-framework/?  Video: Who should own the Renewals and Upsells? Sales or Customer Success? http://bitly.ws/cUAm ? Video: SALES vs. CUSTOMER SUCCESS — Account Ownershiphttp://bitly.ws/cUAL?  Video: Increasing UPSELL Revenues with CUSTOMER INTELLIGENCE Toolshttps://bit.ly/3E9Y4hd? Podcast:  The Surf and Sales:  Modern Customer Success with Irit Eizipshttps://bit.ly/3kt04rR ◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!