13 min listen
Building your 90-DAY PLAN as a Customer Success Executive
Building your 90-DAY PLAN as a Customer Success Executive
ratings:
Length:
21 minutes
Released:
Nov 18, 2022
Format:
Podcast episode
Description
In this podcast episode, Dutta Satadip shares what a 90-day CS Executive Plan should look like and why it is crucial for CS executives to secure early wins by building credibility quickly, and earning the trust of customers and colleagues. Whether you're applying for a position or are about to start a new one, you need to know how to build an effective 90-day plan since the actions you take in the first few months will have a major impact on your overall performance. Our guest, Dutta Satadip, is a global thought leader, keynote speaker, and tech industry veteran who specializes in customer strategy, customer acquisition, customer retention, and scaling operations.Listen to this podcast episode and learn how to build a 90-day plan as a newly hired Customer Success executive.◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: Launching Customer Success in Early-stage Startupshttps://www.csmpractice.com/launching-cs-in-early-stage-startups/? Video: Defining your 90-DAY PLAN as the First VP of CUSTOMER SUCCESS!https://www.youtube.com/watch?v=rb6jhr6cbkA⏬ Download FREE Slides: How to Develop a 90-Day Plan for Customer Success Executives by Dutta Satadiphttps://csmpractice.lpages.co/dutta-satadip-transforming-with-customer-success/◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Nov 18, 2022
Format:
Podcast episode
Titles in the series (81)
What is a STRATEGIC Customer Success Manager? by CSM Practice - The Customer Success Podcast