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COMPENSATION PLANS for Customer Success Managers

COMPENSATION PLANS for Customer Success Managers

FromCSM Practice - The Customer Success Podcast


COMPENSATION PLANS for Customer Success Managers

FromCSM Practice - The Customer Success Podcast

ratings:
Length:
14 minutes
Released:
Dec 2, 2022
Format:
Podcast episode

Description

What should compensation plans for Customer Success Managers be? What is the reasonable Customer Success Manager salary to attract the right talent?There are different factors to consider when determining whether customer success managers should be paid a variable or fixed salary. Customer Success compensation plans are also determined by the Customer Success Manager’s location.In order to attract the best and brightest Customer Success Managers, it is imperative to understand what motivates them to accept an offer.In this episode, Maranda Dziekonski, Chief Customer Officer at Swiftly, shares her Customer Success compensation plans and strategies along with why it is important to compensate Customer Success Managers well and make them feel valued. Listen to the full episode and learn more about Customer Success Manager salaries and how to create attractive Customer Success compensation plans.◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: Customer Success Career Developmenthttps://www.csmpractice.com/customer-success-career-development/? Video: Steps in HIRING the Right CSM (Customer Success Manager)https://www.youtube.com/watch?v=yvkihrENs28&t=0s⏬ Infographic: 2022 Global Customer Success Manager Salary Trends https://www.csmpractice.com/customer-success-manager-salary-trends⏬ List: Recommended CSM Recruitershttps://csmpractice.lpages.co/recruiters/◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
Dec 2, 2022
Format:
Podcast episode

Titles in the series (81)

Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!