22 min listen
What Service Packages look like when CHARGING for CS
What Service Packages look like when CHARGING for CS
ratings:
Length:
23 minutes
Released:
May 12, 2023
Format:
Podcast episode
Description
Looking to monetize your Customer Success services? Or maybe you already do and want to improve your strategies? Either way, you won't want to miss this podcast episode! Join Adi Aloni, VP of Customer Success at Folloze, as she shares her expertise on creating successful customer success packages.In this podcast episode, you'll get an inside look at: ◽️ Pricing levels of different packages for Folloze's Customer Success◽️ Step-by-step overview of the customer success packages creation process◽️ Handling pushback from customers when you first monetize and launch your new customer success packages◽️ How to avoid a pushback from your SALES team when you monetize your customer success ◽️ Key components to add to your Customer Success packages to ensure customer value and high opt-in ratesDon't miss out on this must-listen episode!◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️Additional Resources? Blog: Charging for Customer Success Serviceshttps://bit.ly/39inJsw? Video: Should You CHARGE for CUSTOMER SUCCESS?http://bitly.ws/cUy8? Video: How should you CHARGE for CUSTOMER SUCCESS?http://bitly.ws/cUAn⏬ Download this Cheat Sheet: Step-by-Step Guide on How to Approach Charging for Customer Success:https://bit.ly/3o6rDZy? Donna Weber: Onboarding Matters https://www.amazon.com/Onboarding-Matters-Successful-Companies-Transform-ebook/dp/B091BH8SZ1◾️◽️◾️◽️◾️◽️◾️◽️? Visit our Website - CSM Practice? Subscribe to our YouTube Channel? Sign up for our Newsletter? Download Templates and InfographicsThanks for listening!
Released:
May 12, 2023
Format:
Podcast episode
Titles in the series (82)
Why Active Listening is important by CSM Practice - The Customer Success Podcast