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How Can You Improve Employee Experience Within a HealthCare Nonprofit?

How Can You Improve Employee Experience Within a HealthCare Nonprofit?

FromThe Chief Customer Officer Human Duct Tape Show


How Can You Improve Employee Experience Within a HealthCare Nonprofit?

FromThe Chief Customer Officer Human Duct Tape Show

ratings:
Length:
52 minutes
Released:
Oct 21, 2022
Format:
Podcast episode

Description

In this conversation with Cassandra Crowe, Chief Executive Officer at Sharp HealthCare, Cassandra shares some high-level insights regarding the employee experience transformation at Sharp HealthCare and the ways in which this multilayered process impacted business operations and patient experience.
Released:
Oct 21, 2022
Format:
Podcast episode

Titles in the series (100)

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.