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Lyft’s VP of Customer Experience and TRUST, With Mary Winfield - CB40
Lyft’s VP of Customer Experience and TRUST, With Mary Winfield - CB40
ratings:
Length:
47 minutes
Released:
Feb 28, 2017
Format:
Podcast episode
Description
Mary is another serial customer experience leader who, like many of us gravitated to this work long before it was commonplace or fully understood. Her background is a progression of skills that led her to this role. She began as a process and quality guru, then connected with technology. These two steps started creating the foundation that led her to this role.
Released:
Feb 28, 2017
Format:
Podcast episode
Titles in the series (100)
How General Motors is Embedding Customer Experience, with Dave Mingle - CB013: Using customer experience to change the automotive business. by The Chief Customer Officer Human Duct Tape Show