30 min listen
CX at the World's’ Largest Manufacturer of Eyeglasses, With Diana Helfinstine - CB43
CX at the World's’ Largest Manufacturer of Eyeglasses, With Diana Helfinstine - CB43
ratings:
Length:
39 minutes
Released:
Mar 21, 2017
Format:
Podcast episode
Description
Diana like many who take on this role, took on a newly created role. She molded and created the role inside the organization. She has been in her role for five years. In our discussion we looked back on her path to understand where she got traction, the results achieved and lessons learned.
Released:
Mar 21, 2017
Format:
Podcast episode
Titles in the series (100)
The Value Of Building Bridges For Customer Experience, with Curtis Kopf (CB7): Customer Experience at Alaska Airlines and Premara Blue Cross by The Chief Customer Officer Human Duct Tape Show