27 min listen
Getting Your CCO Role Funded, With Camille Harrison - CB30
Getting Your CCO Role Funded, With Camille Harrison - CB30
ratings:
Length:
27 minutes
Released:
Dec 7, 2016
Format:
Podcast episode
Description
Starting many years ago as a customer service rep, Camille has been in the “service” lane her entire career. In our conversation we discussed her successive roles, and why, in particular, the Chief of Staff role prepared Camille for the Chief Customer Officer role. What’s interesting about the Chief of Staff role is that after years of running operations, it gave Camille the ability to strategically think for the organization. It also gave her the comprehensive view of the business - a critical element for a successful Chief Customer Officer as well.
Released:
Dec 7, 2016
Format:
Podcast episode
Titles in the series (100)
How General Motors is Embedding Customer Experience, with Dave Mingle - CB013: Using customer experience to change the automotive business. by The Chief Customer Officer Human Duct Tape Show