17 min listen
SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan
FromThe Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan
FromThe Official SaaStr Podcast: SaaS | Founders | Investors
ratings:
Length:
25 minutes
Released:
Aug 13, 2021
Format:
Podcast episode
Description
The role of Chief Customer Officer only continues to rise and become an integral role for scaling in the Cloud. As Hubspot's first Chief Customer Officer, and now CEO, Yamini Rangan shares her top lessons for focusing on the Enterprise customer experience and the different approaches required for the Enterprise customer journey.
Released:
Aug 13, 2021
Format:
Podcast episode
Titles in the series (100)
Saastr 009: What Makes A Truly Great SaaS CEO with Josh Stein @ DFJ: This episode was recorded at Saastr Annual 2016 featuring Jason Lemkin, Founder @ Saastr and , Partner @ DFJ. For those that do not know, Josh is arguably one of the most successful investors in the SaaS space having backed the likes of Box,... by The Official SaaStr Podcast: SaaS | Founders | Investors